CUSTOM LIDS – CUSTOM POLICY

We encourage customers to express themselves through creating their own unique custom hats & apparel.

At Custom Lids, we value and support free speech. We pride ourselves on customization services that are offered to all customers, and we do not limit reasonable expressions or statements.

WE PLAY BY THE RULES

OUR POLICY: Our customization policy is designed to promote free speech, but also to protect against expressions of hate or promotion of harm towards others. Customer order requests will be honored if they fall within the policy guidelines. Custom Lids must also ensure that the rights of any team, player, or organization are not infringed upon.

The Rules:

1. Customers cannot provide their own digitized designs to Custom Lids for customization. All designs must be submitted within the Lids Lab Customizer, which will then be digitized once your order has been placed/submitted.
2. No altering of any logo or brand logo on a hat.
3. We CANNOT: 

• Embroider/Modify any existing logos on a branded hat
• Create and/or embroider a logo for any sports team, college, or university; nor use their fonts, initials, mascots, logos or school/team colors in a combination to the above organizations
• Embroider any known or recognized championship series or event (i.e. “Super Bowl Champs, World Series Champs, BCS Champs, etc.) that we are not licensed to do.
• Embroider any name/logo that is Trademarked or Copyright Protected, without express written consent from the trademark or copyright holder
• This includes use of socially recognized media pop culture references that are trademarked or otherwise legally protected, even if abbreviated.
• Embroider any celebrity or sports figures “hashtags” or other social media tags
• Embroider any artistic media references or intellectual properties such as those found in the music/movie/television/video game/literature industries. This includes, but is not limited to:
• Artist names, albums, and lyrics
• Movie or Television references related to the intellectual property or actors
• Any reference to video game properties or logos, etc.
• Embroider any “gang” related activities such as “gang” names or “gang” symbolisms.
• Embroider illicit or illegal drugs, drug symbols or words.
• Embroider racist, sexist, explicit content, profanities, foul language or otherwise offensive material
• Embroider material that could be construed as discriminatory to any race, creed, religion, age, person with disability or any other characteristic protected by law

Custom Lids thanks you for cooperating with the above guidelines.